If you have root access to your server, you can still contact our Support Team at any time if you need assistance. Does the level of Support I receive change when I have root access? Our System Administration team can help you with many of the tasks that require root access. If you’re not ready for root access but you need it, please contact our Support Department for further assistance. If you’ve never used root access or are not confident with running commands as root, we don’t recommend gaining root access to your server. We recommend only requesting root access if you have previous experience with it and you are comfortable with using it. Did you know that with one simple command you can wipe your entire server? While this is very useful, running the wrong command as root could cause major problems. With root access, you can perform just about any action that you want on a server. Or if you are looking for a VPS plan, click here to read about our different VPS plans. If you’re on a server that offers root access, you can request root access by following the directions listed on this page: Root access is available only to VPS Hosting and Dedicated Hosting users, for security reasons it is not available on our Shared Hosting servers. You can find more information in the following article:

With root access, you can perform any action needed on a server. Root access is administrative access to a server.

We’ve created this article to help answer several of the more common questions related to root access. If you’re not very familiar with root access to a server, it’s actually quite a big deal.

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